I truly appreciate what all of you are doing for us. I can't imagine how difficult it is to work through a home build during a pandemic remotely via emails and each of you have been incredible.
Don't know what we would do without Louis. He is our saving grace. Always calm and eager to please the customer. Very knowledgeable about his job and a great "multitasker".
The home-building process with CraftMaster has been great! Everyone we have worked with has been knowledgeable and prompt in communication. The whole team has worked hard to design and build our home in a timely manner. We were presented with great options at our selections meeting and the team has been accommodating to meet our needs.
As first time home buyers, we could have not chosen a better builder. From the first time we walked through Craftmaster's Mason plan, we knew we were home. With me being mobilized with the Army, Eileen, Jeff, Betsy, and Terry were so thoughtful and helpful as my wife and I had to make long-term decisions very quickly. We could not be any happier! Thank you Craftmaster Homes!
We have been very impressed with the entire experience. Everyone we have dealt with has been very professional and pleasant.
I appreciate Carolyn, my salesperson, Donna, who handled our contract and paperwork, and Betsy, our designer. They helped us a lot and went above and beyond my expectations. Betsy helped us to decide the design selections. Before meeting Betsy, we did not know what we wanted. We love everything we picked with her; she is a great employee.
Craftmaster really worked with us to get us the must-have items on our list. Very professional and timely responses.
We are very pleased with the whole process.
Though our subdivision, Magnolia Green, is wonderful, it was the house and attentive staff at Craftmaster Homes that sold us! From our initial meeting with the sales staff to closing, our expectations were exceeded. Building or just buying a house is stressful (contract, negotiations, loan approval, closing, etc.) but the Craftmaster team made it easy by exhibiting professionalism, knowledge, and responsiveness. Special kudos to Eileen for making the buying process hassle free by guiding us along and showing that she genuinely cares. Our positive experience continued after we moved into our new home. As with any new home, we provided a “punch list”. Thank you Tina for going above and beyond for taking care of our concerns in an efficient manner. You rock! We extend our compliments to everyone at Craftmaster Homes both for the quality of the home’s workmanship and the entire purchasing process. We love our new home and will enjoy it for years to come. We wholeheartedly recommend Craftmaster Homes!
Sarah Clark was fantastic. She took time to explain every step of the process, didn’t push aggressively, and gave us the time we needed to come to a decision. Quite a few other builders agents use a hard sell technique that we found very off-putting. We greatly appreciated Sarah’s use of the soft-sell. She took the time to follow up on questions she couldn’t answer right away.
Every person we have encountered at CraftMaster has been knowledgeable, responsive, and helpful! We are building for the first time and they have been great to work with! Betsy did a great job providing us with information and guidance for our selections! Chris has been great to work with and very responsive.
We thought the process would be much more difficult and stressful, but everything went very smoothly and we love our home!
I just wanted to take a moment to review my experience with Craftmaster. I waited some time to do this as I wanted time to live in my new construction and see how issues were handled. It has now been nearly 2 years and I have repeatedly had my expectations exceeded. The entire staff is courteous, and truly act like they care. When I have encountered issues they were taken care of promptly and properly. I recently made a request, and my business with them is completely finished and Tina in customer service was so very helpful and went above and beyond to get me what I needed in the unreasonably short period of time that I wanted it in. On top of that, I really have had only about 10% or less of the issues I hear horror stories about from new construction, but the way they were handled kept me from stressing over it. I rarely write online reviews, but I have repeatedly been impressed with the service, both prior and post-purchase.
CraftMaster Homes has kept me organized and has been a pleasure to work within building our new home.
Great experience thus far. I always receive quick answers to any of my questions and have been impressed with everyone I've come into contact with at Craftmaster.
I was completely satisfied overall.
The staff are more than willing to answer our questions and keep us informed of the building process.
I was most satisfied with the customization aspects. We would choose everything down to the smallest details of the home.
I was satisfied with every experience from first walking through the model and making our initial selections all the way to our final walk-through, everyone we worked with was extremely helpful, always kind, and especially professional.
I was most satisfied with CraftMaster Homes because of the build schedule and being able to make changes. CraftMaster was very flexible and understanding. They understood that we wanted to be happy in the home. They did everything in their power to be flexible for us.
I thank CraftMaster for taking the time out to listen to what we wanted when building our home. This is my final home for retirement and I would like to thank everyone who made it possible.
CraftMaster is a cut above. The quality of the house is a great deal for the money you pay.
Eileen was very helpful and caring from the beginning and that is why we came back to build with CraftMaster Homes. Can’t wait to move in!
Such a positive experience building with Craftmaster- From start to finish we have had superb customer service and quality work that was completed ahead of schedule. Thank you- And a special thanks to our project manager, Terry, who time and time again went above and beyond what was expected to help us create our dream home!
I have worked with other builders before and have found working with CraftMaster Homes to be the most enjoyable of all!
Carolyn treated us like family. She makes sure she gives you the information you need to proceed with buying your new home and also suggested different things that can be asked of Jeff as we entered the process.
Pam and Hunter made our experience with CraftMaster Homes easy and fun! We love our new home and would build again with CraftMaster!!!
Communication was great. Terry always kept me up to date.
I have purchased 6 new homes over the years. Louis is the best I have ever worked with.
From start to finish we have enjoyed this home buying process. We have built new in the past with another builder and it was nowhere near as easy and fun as this was. We appreciate everyone's efforts at CraftMaster Homes for their professionalism and kindness. We look forward to moving into our dream home!
Hunter always went above and beyond with everything he did. Pam had all the answers to the numerous questions we had when trying to decide if CraftMaster was right for us. We felt like we could ask her anything and even if it took her all day she didn’t mind. Such an amazingly sweet person! I love everything about CraftMaster! This has been an amazing home buying experience!
All in all, the process of building a home with CraftMaster was smooth as butter. Everyone involved was a total pro. They made the process seem very easy and stress free. We are very happy with our new home and would recommend to anyone looking for a great house and a smooth process. We felt like they gave good advice and were operating like a well oiled machine.
We love our home and looking forward to raising our two boys in it!
I think it's been a phenomenal process, I would never go with another builder. Since day one, it's been an amazing experience. Start with them, and stay with them...they're excellent.
The entire team was phenomenal. Never had we experienced this type of service before. Everyone was dedicated to making sure we were happy with our home. Couldn’t have asked for a better team and we will definitely recommend CraftMaster to our friends and family.
Betsy has been fantastic to work with. She is responsive and honest about design feedback. We are confident her design ideas will look great in our new house.
From start to finish the experience with the CraftMaster team has been outstanding.
1. I was very impressed with some of the high quality materials that were used during the building process. 2. Our project manager did a great job of communicating with us. I was also very impressed by Jeff. 3. I thought that the building process itself went very smoothly and was very well organized.
These guys are professional and very responsive to all of my questions and needs.
The price, options, and design of Craftmaster Homes is great!
•The whole crew from start to finish were great! •Expectations were exceeded beyond the required needs. Jason was awesome to work with and eased our concerns whenever there were doubts. •Excited to finally be in our forever home.
They got it done exactly on the day they said they would 6 months earlier and that exceeded expectations. We were happy with the yard and the lot as well. They looked better than we thought they would.
We are really pleased with the building process and it looks great. We can't wait to get into our new home.
•They exceeded my expectations in the whole building of the house. We are very happy. Everything was perfect and the way we wanted it. •They did an outstanding job. I am very pleased and happy with our entire home.
In a decision to pick many builders in Magnolia Green, we could not be happier with our decision to choose CraftMaster. The ability to discuss options, upgrades, changes to the house along the way and the quality of the work was much better than we would have ever thought.
Eileen provided excellent customer service and really made us feel valued and appreciated. Our construction supervisor, Chris, explained the home building process and answered all of our questions on a timely basis.
We have felt that everyone has been so personable to us during what can be a very exciting, yet stressful milestone-- answering our questions, making themselves available and finding solutions to concerns or issues that inevitably will arise during such a big project. The quality and attention to detail that CraftMaster Homes exhibits is evident in their homes.
I had a great experience building my new home. Everyone at CraftMaster was helpful and made the process easy and stress-free. I am so happy with the finished product.
We didn't have to worry about anything. Whatever we needed, they took care of.
I was most satisfied with the whole experience; the process was really good. I like the fact that they guarantee their work and if there are any issues, they are quickly resolved. I felt like the company is committed to living up to its reputation.
Jeff explained everything clearly to us, told us what he was going to do and just did an outstanding job building our home for us.
All aspects of the process were perfect. We didn’t have any downtime nor discomfort with CraftMaster.
This is my third time buying a home and by far, CraftMaster is the best. Very professional, proactive, and user-friendly.
This is my third time buying a home and by far, CraftMaster is the best. Very professional, proactive, and user-friendly.
Terry Mills was so on top of things.
They are great to work with and I just appreciate that they do anything we ask them to do, there are no problems at all.
I really like my new home and especially the location is good for us.
The friendliest and most professional bunch of folks I have ever met. Always looking out for the customer.
Pete was the best part of the process! He was approachable, very communicative, helpful, and knowledgeable, which is really helpful when you are building from out of town.
I think Craftmaster is very outstanding and we are very pleased with the need and concern they have for our house.
The whole team has been exceptional.
I just want to say that all my dealings with Craftmaster went above and beyond my expectations in terms of professionalism and craftsmanship. They are an honest company and very ethical. My home is beautiful, I had absolutely no problems. My Project Manager was just wonderful, proactive, easy to work with, he treated my home like it was his own.
I was most satisfied with the communication and response time.
CraftMaster made us feel so comfortable from Day One... they definitely got the vision of what we dreamed about for our home and they have awesome communication and created just what we wanted. They restored our faith in the homebuilding experience. They really put a spirit of excellence in everything they are doing.
I was most satisfied with their ability to make alterations/changes to the floor plans to meet our needs, instead of being cookie cutter. We were happy with that.